The crew was great and very professional and did a beautiful, expert job. They were on task and didn’t screw around (very quiet yet friendly). They asked about my 17 year old dog and were very respectful. I happened to get a double crew (7 or 8 guys) due to a break in their schedules freeing up. So they got it all done in one day just before the snow. I had taken the trouble of cutting the evergreen bushes back severely – far away from the low windows for this job. They were appreciative and that helped them get it done faster. I will always remember to do this in future. There was no way they could fit in there before I cut. They kept the inside clean with plastic drop cloths and moved my furniture out of the way. They cleaned up afterward to the point you would not know they were there. This includes where one of my old windows fell out from its frame from the second story. They removed all the old materials. I love the windows. They look and sound great since we are on a busy street.