Scott came on time for our initial appointment, provided a written estimate and a list of past satisfied customers and their contact information. He honored the Angies List discount. I was on a scheduled vacation while the work was done. I came home to a finished house with everything done and no mess or litter anywhere. The job only took 2 days. Scott met with me a few days later to be sure that everything was done according to my standards. He was on time for that appointment as well. I was very pleased with everything. The house looks great. Scott was very pleasant and easy to work with.